Salon Etiquette

         

     COVID-19  PROTOCOLS 

All clients and stylist will adhere to posted signage.

     Inclusions / Exclusions 

To ensure the quality of our service, each of our salon services includes a wash.  We do not service clients with extensions installed outside of Shear Color Salon.

     Payments

WE ACCEPT ALL MAJOR CREDIT CARDS, OFFERING APP METHODS & CASH. NO TIPS ALLOWED ON CREDIT CARD TRANSACTIONS.  CREDIT CARD MUST BE ON FILE TO SCHEDULE AN APPOINTMENT. 

      Reservations

OUR SERVICE MENU IS A LA CARTE.                                                         

A non-refundable, non-transferable retainer for service is required to schedule appointments.               

 - Service under $75 - Deposit $35                                                               

 - Service $75 - $125 - Deposit $50                                                                 

- All Services over $151 - Deposit 50% of the amount of scheduled services

We strongly recommend that services are booked prior to your arrival to assure a convenient time slot. Please call-in advance to assure availability. 

 Check-in Policy:

Scheduled client should receive an electronic notification of appointment day and time.

We strive to provide a calm, relaxing, and tranquil setting, therefore, out of consideration for salon guests, the use of cell phones and pagers may be done with respect to the salon environment. We offer an adult-oriented relaxation and image enhancement center.  Due to the nature of business, children are not allowed if they are not receiving a service.

      Late Arrivals

We respect our clients’ time; therefore, we can only allow a 15-minute late grace period to stay on time. After that, the appointment will be cancelled, and the full price of the scheduled service will be charged. After 2 cancellations due to tardiness, you will no longer be serviced. 

      Cancellations

Please notify the salon at least 48 hours in advance to change or cancel your appointments. Cancellations less than 24 hours in advance or No Shows will be charged 100% of the scheduled service amount. 

     Consultation


All Chemical and Extension services require a consultation that is prior to their service. Same day services are not available for these services. There is a $75 fee.

      Gratuities

Gratuities are paid directly to the service technician. The salon services do not reflect gratuity charge. Shall not be charged to credit card transaction.

     Gift Certificates

Gift certificates make the perfect gift for any occasion and come beautifully packaged for the ultimate presentation.  Gift certificates do not expire. Certificates must be present at the time of service for redemption. Certificates are NONREFUNDABLE and cannot be replaced if lost or stolen.  Certificates represent salon dollars and are not a guarantee for specific services. Special indicated offers are only good for three months.

    Salon Boutique

Our salon features Redken, Nu Expressions, Big Sexy Hair, All Nutrients, OYA, SilkOut,  Essations and Naked hair product lines. Our featured makeup lines are Bodyography and Dinair.  We also carry an unique variety of jewelry and other gift ideas.

Labels for our men's wear are Steven Land, Belvedere, Mezlan, Prestige Royal, and Bruno Capela.

We did not forget the ladies; our fashion trends are hand selected with Runway and Comfort in mind.

INTERESTED IN SCHEDULING AN APPOINTMENT?

First time appointment a "Cocktail Treatment” is suggested. Click below, give us a call or text at 843-503-8263.